Dep enrollment failed the cloud configuration server is unavailable

5. Jul 10, 2018 · The iCloud features are partially not working I reinstalled macOS on my macbook (currently running 10. The server name does not match any of the host names listed in the server's certificate. I'm able to confirm that this appears to be resolved for us as well. "; } I've tried the following: Revive and restore from a freshly downloaded macOS 12. ) Choose the Organization Tab. 0 Kudos. Open the DMG downloaded, and copy the IPA file to your downloads. Cancelled. Under Enrollment Program Devices blade - click on Sync - Request Sync. To ensure that the enrollment of the SRX device as a collector to JATP Core is successful, assign an IP address to the SRX device interface that is reachable from the JATP Core and retry enrollment. (MDMDeviceEnrollment:103)" Any ideas? The Mac is Feb 20, 2020 · When using Configurator 2. Once devices have been activated, you can immediately configure account settings, apps, and access to IT services over the air. For more information about this enrollment method, see Android bulk Dec 5, 2023 · This article fixes an issue in which devices can't obtain Simple Certificate Enrollment Protocol (SCEP) certificates from the Network Device Enrollment Service (NDES) server. When not an Access Denied, this is the other most often seen error, when running the configuration wizard. [MCTunnelErrorDomain -0x36B2 (14002)] on iPhone (6 and SE)-When applying MDM configuration settings (the step after WiFi) - it says configuration is cancelled after click Apply. In Apple Configurator 2. [MCCloudConfigErrorDomain - 0x80EC (33004)] Feb 1, 2023 · Now during the setup at the Remote Management screen, it says the configuration could not be downloaded. Steps to enroll a device from Apple Configurator to SureMDM Sep 24, 2021 · Still can't enroll a new iPad via DEP Erase/Setup. This site contains user submitted content, comments and opinions and is for informational purposes only. A sync request is sent to Apple. Android: Android Configurator: A method to enroll many Android devices into MaaS360. Apr 8, 2021 · I have click Add to Device Enrollment program (Activate and complete enrollment) and Supervise devices (allow device to pair with other computers) in apple configuration tool 2 for prepare devices. the Meraki SM application now is confirming enrollment status correctly. Zero-touch configuration for IT With DEP, large-scale deployments of iPad, iPhone, Mac, and Apple TV are seamless. Nov 13, 2023 · Click on the Computers tab on the left side of the page. Names listed in the server's certificate are: DNS: nb-primary _ext . This prevented the iPads from being added to any other DEP. Citrix identified the root cause and a private build is available. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Sep 10, 2018 · Provisional Enrollment failed. These Macs complete the Setup Assistant as expected based on our PreStage Enrollment settings, however the Jamf agent fails to install. ) Click on “Apple Configurator 2” in the top bar - Choose "Preferences". Apple Configurator 2. They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. Hope this helps. If it fails, wait 5 seconds and try again. khill3017 posted a topic in Enrollment. Jun 8, 2021 · I am getting this message as well trying to enroll a device that was not purchased via DEP into our DEP and i keep getting this very annoying message: The cloud configuration server is unavailable or busy. [MCCloudConfigErrorDomain – 0x80EF (33007)] Also Business Manager no longer allows you to add Nov 30, 2022 · Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. Troubleshooting Repairing an Out-of-Sync Automated Device Enrollment Token Jun 2, 2021 · Provisional Enrollment failed. Connect to an SMTP server to send email notifications √ If you want UEM to send activation emails and other notifications to users, you must specify the SMTP server settings that UEM can use. Symptoms. Under Upload Automated Device Enrollment Token, click Browse or drag and drop the new Automated Device Enrollment token for your MDM server. Connect UEM to A cloud configuration is already present on this device. Sep 21, 2017 · 2. 4 bound to Windows AD. In Certificate Template snap-in, right click the certificate template "Domain Controller Authentication" and ensure that Domain Controllers and ENTERPRISE DOMAIN CONTROLLERS groups has the Enroll and Autoenroll permissions, Authenticated Users has Read permission. [MCCloudConfigErrorDomain – 0x80EF (33007)] Provisional enrollment failed. Continuing maintenance is a breeze. With this option, end users will be asked to enter their credentials in the Company Portal app Aug 14, 2020 · "Device Enrollment" installation failed. -> Click edit and assign the iPads that has the modified date: "added less than a minute ago". This document will cover the steps necessary to complete DEP iOS device enrollment to MobileIron Cloud and Mobile CORE. 0, Device Enrollment Program (DEP) devices are failing to enroll to either Citrix Endpoint Management service or XenMobile Server (On-premises). DNS: nb-primary . 15. SCEP server returned an invalid response On iPads that are already enrolled - I can communicate with iPads in devices and the Meraki app says the iPad is enrolled and compliant Dec 19, 2023 · As part of this new experience, to support modern authentication like Multi-factor authentication (MFA), admins will be given the option to authenticate with Company Portal instead of Apple Setup Assistant when enrolling devices with user affinity. ) Generate a new Supervision identity or Use an existing Supervision Identity if you have used one before with Configurator. If my mac pc process the apple configuration tool 2 function using home wireless (firewall is allowed lan (wireless) > wan ) the apple configuration Sep 15, 2020 · Hello, I had the same issue. iOS devices which had been enrolled prior to today are now sending and receiving updates from Meraki. Add your MDM server. Sep 27, 2017 · Provisional Enrollment failed. 0x800706ba. In order to correct this issue: Create a local user named "Device Enrollment Program User" with no password, "Device Enrollment Program Group", and the delivery group "Device Enrollment Program Package". This will share the internet that is on the laptop so you dont have to type any password into the device or install a wireless profile. Again, we'll update this post when the issue is fixed. Jan 4, 2021 · From the Start menu (Windows symbol) open the Control Panel. Getting noticed. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Click Save Changes. To get a DEP server token, the user must complete the following steps. The device gets listed on the DEP page. Thank you, Mar 9, 2020 · A cloud configuration is already present on this device. This should be the second column. In Jamf Pro, go to Mobile Devices and then PreStage Enrolment. Solution: Enrolling devices may fail due to an invalid Sep 22, 2021 · In response to lhommedl. The RPC server is unavailable. Enter the serial number for the Mac you would like to check. Apr 20, 2016 · Hi guys, I’ve had a bit of experience with Apple Configurator V1 and have been successful in supervising devices etc using that. Remove the device from management, reset the device and sync again with the server. Select ITS PreStage. Jul 8, 2021 · Provisional Enrollment failed. You are now in the configuration menu for the RPC server. The MDM server for your organization returned an unexpected status (403). The MDM server product can help by automating some of the steps. 0x800706ba (WIN32: 1722 RPC_S_SERVER_UNAVAILABLE) In this case, the domain controller or other client fails to enroll for certificates from the CA. Nov 6, 2017 · This record contains the MDM enrollment URL and a few fields that specify Setup Assistant configuration. 3. If rebooting the device does not help, do the DFU restore for the device. 4 points. 7) and some of the iCloud features stopped working for me. Apr 10, 2023 · Cool! But what about if the device ( iPad Pro) is brand new? Is there a solution for this even if the device brand new? Nov 13, 2022 · Level 1. The RPC Server is unavailable. Choose the default Systems Manager network where devices tied to this MDM server in ADE will be enrolled. Click Scope. I've removed and re-added the MDM server in AC2 and checked the MDM server address in Meraki dashboard. On the Enroll in MDM Server page, verify that New Server is selected and click Next. BR Sep 20, 2017 · In ASM, go to MDM Server -> Devices added by Apple Configurator 2-> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. Select “ Administrative Tools ” and then “ Services ”. A message on the MDM home tab indicates that your Automated Device Enrollment configuration was renewed. The purpose is to update the modification time of the profile. It links with DEP for enrollment and VPP for apps. Add devices DEP enrollment failed. Make the "Device Enrollment Program User" a member of the local group "Device Enrollment Program Group". Windows Server 2008 R2 x64 domain. It was originally enrolled in DEP with Apple Configurator 2 and added to Pre-Stage Enrollment with no problem. Feb 4, 2021 · On the Prepare Devices page, provide the following information and click Next. (MDMDeviceEnrollment:103)" Any ideas? Feb 7, 2018 · We have an odd behavior effecting DEP enrollment on Jamf Pro 10. If the setup assistant proceeds past the above screen, the DEP process is Sep 6, 2018 · Provisional Enrollment failed. Jun 7, 2022 · Error: DEP enrollment failed: The cloud configuration server is unavailable. Review the user's group membership to ensure they are in the security group you used with the SCEP certificate profile. Nov 6, 2018 · Config 2 is becoming less useful for large scale deployments. Connect a different device to the same network and try accessing the MDM server from this device's browser. Nov 11, 2015 · Restore it one more time and instead of activating over Wi-Fi, try activating through iTunes. Click on OK and OK Step 16: Go to portal. 3. Workaround: Fortunately, there's a relatively simple workaround. 5. The request timed out. Sep 22, 2021 · Still can't enroll a new iPad via DEP Erase/Setup. Connect the iOS device to the Mac and open Apple Configurator 2 on the Mac. Syncing tabs and history in Safari doesn't work and also Personal Hotspot on iPhone doesn't show up in the wifi menu on my mac (but works if activated manually). Mar 12, 2021 · Provisional Enrollment failed. Alternatively, you can enter “Services” in the search bar. USEnglishDescription = "Provisional Enrollment failed. Review when the device last checked in Jun 15, 2020 · It will eventually get to a point where it says "Configuration could not be downloaded". [MCCloudConfigErrorDomain – 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Back in Dashboard, click on the Drag and drop ADE server token here button in the ADE section. Even after successful sync, the device is not listed in the MDM server on DEP page. Mar 1, 2019 · If there is a VPN/remote connection via an interface without an IP address assigned, for example st. Aug 9, 2019 · I am trying to enroll devices using an AC Blueprint and had already released these devices from DEP. We get the following in jamf. Press back, connect to Wi-Fi and it should re-activate fine. The cloud configuration server is unavailable. DjShroll. You can make any change to the profile. Troubleshoot invalid profile [mcprofileerrordomain – 0x3e8 (1000)] and more. When pulling down the configuration from your company, you get Profile Installation Failed, Profile Failed to Install. Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again. Click complete. Sep 28, 2021 · Sep 22 2021 12:47 PM. Generate a public/private key Error: DEP enrollment failed: The cloud configuration server is unavailable. 1. The following errors appear in Event Viewer > Application Log: Apple Device Enrollment Program: A fast streamlined way to deploy your corporate-owned Apple devices. " You can move a device out of this DEP account within the first 30 days, everything else mentioned still applies. Check if the device has been enrolled in the MDM server using an enrollment method other than DEP. Note the number of devices the user has enrolled. Enrollment URL, which is configured in the MDM server. In the Microsoft Intune admin center, choose Devices > Enrollment restrictions > Device limit restrictions. Assign it to MDM server linked with DEP Enrollment configuration in Intune. Nothing changed on our side that I'm aware of and we renewed all our certs 2 months ago. Then assign the enrollment profile again to the device and reboot it. may need to configure server-side proxy settings to allow UEM components to communicate with remote instances of the management console. The device enrollment program (DEP) uses a server token to allow a Mobile Device Management (MDM) server to securely communicate with a DEP web service. Under the Enrollment category, click on PreStage Enrollments. It will eventually get to a point where it says "Configuration could not be downloaded". -> Click on the blue 'download' link next to the device type and quantity added which downloads a csv file. Jun 30, 2021 · Windows Server. Add the new server details by specifying the Server Name and Enrollment URL. This happens even if I delete the device from Jamf Pro, unscope it, save, re-scope and save it in the Prestage Enrollment in Jamf. Jun 19, 2024 · Edit the enrollment profile. ) in system preferences -> sharing -> internet sharing , turn it on and select the ipod USB item. DNS: nb-primary _web_svr EXIT STATUS 8509: May 12, 2020 · It will eventually get to a point where it says "Configuration could not be downloaded". -> Go to scope & click refresh button. Also make sure the device is connected to Internet to be in DEP as it connects to network. 4. The cloud configuration server is unavailable or busy. 0x800706ba (WIN32: 1722 RPC_S_SERVER_UNAVAILABLE) dialog box. SCEP server returned an invalid response On iPads that are already enrolled - I can communicate with iPads in devices and the Meraki app says the iPad is enrolled and compliant Solution. Resolution The configuration can not be downloaded. Was this page helpful? With the release of Secure Hub for iOS 23. 1 IPSW Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI Switched from my home DNS server to Google public Many different restarts Dec 3, 2018 · The issue does not affect Direct Enrollment scenario. ) Fire up apple configurator and plug in your ipod. . Exchange. 11. Feb 18, 2024 · Certificate enrollment The RPC server is unavailable. OS X server 10. The enrollment experience for iOS devices will vary depending on version of iOS installed on the device and configuration assigned by the MobileIron EMM Solutions administrator. Enroll your organization. com . Select/upload the server token downloaded in step 9. Look into JAMF or other robust MDMs. -> Click on the existing PreStage enrolment or create a new PreStage enrolment. Sep 10, 2018 · Provisional Enrollment failed. The cloud configuration server could not be verified. The configuration is not available A server with the specified hostname could not be found. Select Allow devices to pair with other computers. Yep - I'm seeing this. 2 This OS X server isn’t accessible from outside the network, but that hasn’t prevented it from being able to manage and supervises devices Mar 14, 2024 · Automated Device Enrollment lets you automate Mobile Device Management (MDM) enrollment and simplify initial device setup. If you encounter the next error: Certificate enrollment for Local system failed to enroll for a ClientCertificate certificate with request ID N/A from serverIssuingCA-01 (The RPC server is unavailable. I've setup new APNs, VPP tokens and a DEP (APE). Add your sales information. Jan 11, 2019 · Provisional Enrollment Failed, is received when preparing an i 4257341, You need to create a Wi-Fi configuration profile within Apple Configurator that will connect Oct 30, 2018 · In Apple DEP portal, Click on Manage Devices and paste the Serial Number. In the end, when I went into DEP and added the SN to my Jamf Pro server, it took it even though there was no indication that a new SN had been added to DEP via any process. 5 and selecting prepare ipad 13. Find the Device Assignment Status column. Note the value in the Device limit column. Yesterday was fine. With JAMF, I can prep a slew of iPads with a few key-strokes, once everything is set-up. Disconnect iPhone from Mac. Feb 22, 2022 · Hello - I am working on configuring the Automated DEP and enrollment process for our new computers - We have our Jamf Instance connected with the Apple Business Manager MDM, and I can see the computer serial numbers in Jamf and Assigned to the Pre-Stage Enrollment Scope. Microsoft Intune and Configuration Manager; provisional enrollment failed The cloud configuration server is unavailable. some. I have also had a couple where I had to disable DEP through the Casper pre-stage enrollment setting. For more information about this enrollment method, see Apple DEP Configuration Guide. Check your network connectivity. Dec 8, 2011 · Please follow the steps below to troubleshoot it: 1. It is strange as I am doing things as before and also including a wifi profile to have things connected to the ABM and MDM. Anyone know why that might be coming up? Jun 24, 2024 · Download the server token provided, then click Done. In the Microsoft Intune admin center, choose Users > All users > select the user > Devices. Enrolling computer Sep 10, 2020 · Apple Footer. 8. DEP, supervision is wirelessly enabled on a device as part of the setup process. domain. Hi Apple Community, I worked in a company with Meraki and ABM to manage the devices. 0 of a VPN, the enrollment will fail. And never had this issue before with the devices that I setup. Additionally, the following errors are logged: In Failed Requests on the Certificate Authority (CA): Sep 20, 2017 · At this point devices can be moved out of the default “Devices Added by Apple Configurator 2” MDM server and moved into your Meraki MDM server on DEP so the device(s) sync into your existing Systems Manager > DEP page. Enroll iOS, iPadOS, tvOS devices into Mobile Device Manager Plus MSP with minimal user intervention using Apple Configurator. Mar 7, 2024 · Trying to DEP enroll and the error in terminal is: "Error: DEP enrollment failed: The cloud configuration server is unavailable. 7 on an ios 11 phone and got the same message. I registered my device last week using Apple Configurator successfully, and I am Oct 30, 2020 · You can also make a manual WiFi connection as a quick stopgap to this issue. You can supervise devices during activation without touching them and lock MDM enrollment for ongoing management. Sep 22, 2021 · Sep 22 2021 12:47 PM. Aug 11, 2020 · Run profiles renew -type enrollment to attempt to get an enrollment configuration. Intune and Configuration Manager. Error: DEP enrollment failed: The cloud configuration server is unavailable. ) Create a New Organization and sign in with your DEP Credentials. (MDMDeviceEnrollment:103) Upon running the command sudo profiles show -type enrollment in Terminal, he received the following output. log. The configuration for you iPad could not be downloaded from company name. Synchronize ADE-managed devices: In the Microsoft Intune admin center, choose Devices > iOS > iOS enrollment > Enrollment program tokens > choose a token > Sync now. Auto configuration of iOS devices with desired profiles and apps before deploying them for the intended purpose makes iOS device management easy. First my environment. ETA: It eventually goes through if you go back a step, but may take a few tries. . When turning on the comp The certificate request could not be submitted to the certification authority. provisional enrollment failed The cloud configuration server is unavailable. This was a phone we had received from Apple as an Appl Jul 19, 2023 · The RPC server is unavailable (RPC_S_SERVER_UNAVAILABE) – 0x800706ba / 1722. May 28, 2019 · To me it seems like it's related to load on the JSS itself, whenever this occurs the web-interface is usually slow or unavailable as well. 0x800706ba (WIN32: 1722 RPC_S_SERVER_UNAVAILABLE))… Mar 30, 2021 · the configuration is not available i am getting a message that the configuration could not be downloaded the configuration is not available on an i pad i purchused Jul 19, 2023 · The RPC server is unavailable (RPC_S_SERVER_UNAVAILABE) – 0x800706ba / 1722 . Devices can't obtain SCEP certificates from the NDES server. Sep 9, 2018 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The event log entry for this is going to look something like the The specified server name was not found in the web service certificate. If it fails after the max retry attempts (default 3), wait one minute to give the Mac time to cool down before trying again. Jun 30, 2021 · While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator. Sep 22 2021 12:47 PM. Sep 20, 2018 · @mjerome , I am still getting failed responses from configurator but the device SN is indeed available in DEP following directions: - 144427 Add the new server details by specifying the Server Name and Enrollment URL. DEP Enrollment Screen. make sure you have Enrolled WI-FI profile into the blueprint. Trust anchor certificates are automatically added . Get a DEP Server Token. When I download the profile and try to Nov 28, 2018 · 2. Sep 6, 2018 · Provisional Enrollment failed. com - Intune - Device enrollment - Apple enrollment - Enrollment Program Devices . DEP is a feature of Apple Business Manager (ABM). I've been in touch with support (Case# 0679352) and they told me there were seeing some load spikes on our cloud instance. Prepare with: Select Manual Configuration as value. Local time was off by 8 minutes on the XenMobile server, causing connectivity to be denied by Apple's server when importing the token file to the console. Logs were showing a HTTP 400 Bad Request when XMS was trying to connect to DEP: Oct 5, 2022 · Solved: I inherited a Systems Manager Setup from another MSP. Does any of you have the same issue with that recently. If successful, print the enrollment configuration info and move on. [MCCloudConfigErrorDomain – 0x80EF (33007)] I called AppleCare Enterprise. When I apply my Blueprint which includes my enrollment to the MDM server - I am seeing the following error: This device must be configured using the Device Enrollment Program. Azure. Dec 5, 2023 · On the Troubleshoot window, set Assignments to Configuration profiles and then validate the following configurations: Specify the user who should receive the SCEP certificate profile. 1 Add to Device enrollment program and allow devices to pair with other - 144427 Apr 19, 2018 · I am using configurator 2. One reason for this can be smart group calculation. Restore, activate, re-enable DEP, restore, activate. Sep 7, 2018 · Provisional Enrollment failed. Check eligibility. In the WWDC session where DEP was introduced, Apple called it an enrollment optimization, and to this day, it lives to that characterization. In Apple Configurator 2, right click on the iPhone shown and choose Add → Apps Browse to the downloaded IPA (from step 4) and select it, to load the app on the device. Apple Configurator allows IT admins to perform DEP Enrollment and enable automatic enrollment of iOS devices in a UEM solution. Find “ DCOM Server Process Launcher ” in the list and double-click to open it. Azure. Select Add to Apple School Manager or Apple Business Manager. Sep 6, 2018 · Provisional Enrollment failed. fk rv xj bx lo cy ih kr xq qp