Press F12 when the DELL Boot Logo shows up and select the USB Stick under UEFI boot devices. You could reset the system. This depends how much you feel like opening up a brand new system. Run a Dell diagnostic (F12 at powerup) - be sure you let the quick tests run and then run an extended test on the hard drive thereafter. While holding down those keys plug in your AC adapter. Lithium Ion or Li-ion batteries are the most commonly used batteries in laptops and other devices. To access the diagnostics, restart the computer then tap the F12 key on the Dell logo screen. A hard reset helps drain static electricity that may be causing the blue screen issue. Normally the Dell logo appears along with a white spinning circle, then it proceeds into Windows after it loads. Most Dell laptops can do a full bios recovery. Now, I am unable to boot Windows 11 successfully. In the boot menu, select diagnostic. Sounds like an issue that I ran into with an XPS here last fall. August 18th, 2022 06:00. If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the Sep 4, 2017 · September 5th, 2017 04:00. Sep 23, 2014 · Please follow the below steps for resolving the issue with system stuck at Dell logo. At the Dell logo, press the F12 key several times until the One Time Boot Menu appears. If the system still does not boot, try a system reset. It might go by too fast to see. Sort by: taylofox. Feb 25, 2020 · December 6th, 2022 10:00. 6. Then reconnect everything and try again. Oct 4, 2020 · You do not need to see the Dell logo to get to any pre boot utilities. This will reset your computer back to its clean, factory-default state. Now power on and immediately press/hold power button to power off as soon as you see the Dell logo. After 3 restarts, Dell Logo / Preparing Automatic Repair screen is displayed for 5-6 minutes, then displays a blue screen w/ 2D barcode stating "We ran into a problem and will restart your computer". Aug 22, 2017 · To do this, you can perform the following: On the log on screen, press and hold the power button of your device. Turn on the computer. 1. Apr 1, 2024 · No Post (Power On Self-Test): Once the Power button is pressed, the computer goes through a series of internal checks. it is hanging at the BIOS progress bar, it may be hanging on drive or battery detection. Now you want to let the laptop boot to the "Automatic Repair" screen. The problem is very rare, by chance you did not notice if in addition to the stuck screen Nov 20, 2023 · Press Win+Ctrl+Shift+B to restart the graphics driver, then check brightness settings, reboot your PC, and drain the power. Performing this will power down your device. There is no spinning wheel at the bottom and I did restart the PC, hit f2 and did the diagnostics for it and it says all is fine. Remove and reinstall the memory modules. Some unbootable computers freeze on the Windows splash screen. I downloaded Linux on another PC, burn to DVD, set boot order to DVD. Press Fn and the power button at the same time. Now press and hold the power button for 30 seconds. No Boot: Once the system has loaded the Dell splash Fix 2: Perform a hard reset. If this is NOT happening - i. Sep 25, 2020 · But it suddenly cannot reboot today. Nov 5, 2020 · Unplug, remove the base cover and disconnect the battery from the system board. -Changed boot order Nov 2, 2023 · To initiate forced ePSA on a Dell Latitude laptop: Turn off the computer. Navigate to the page for your model of Dell Laptop to find a screen guide that works for your device. If any of these checks should fail, the computer will not boot to Windows. Turn off the computer. I took out the SSD placed it in another laptop and I was able to boot into the USB and reinstall windows. Jan 10, 2021 · It will not boot past the Dell logo screen. 3. Click on "Change settings that are currently available" link. ) I have to press the power button for 5 seconds to hard shut down the computer, then plug in the power adapter and power on again, at which point it boots Jul 18, 2021 · Restart the computer & tap F2 to get into BIOS & set BIOS to defaults. I've tried unplugging the laptop and doing a hard boot Apr 18, 2024 · Open up a Command Prompt window as admin, enter the following command, and let it complete: chkdsk /f /r. Google your laptop and see which one it has. You may have to press F12 at the Dell logo to enter ePSA. Press and hold the power button for 10-20 seconds until all the lights are off. The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times. Mar 10, 2010 · You click the + beside general, then select boot sequence. Reconnect the battery, replace the base cover and try powering up. I really need my laptop for both work and a college course. However, you can force the computer to enter Safe Mode by interrupting the boot process three times in a row by holding the power button down, automatically triggering Windows Recovery. May 20, 2024 · My Dell computer won’t boot up or the Dell computer is stuck on the Dell logo. The first thing I did was powered up my PC 3 times and ran windows diagnostics. 4. Computer Will Not Boot to Microsoft Windows 8 or Windows 8. Press key down and then while holding the FN key power on the computer. Turn on your computer. Aug 27, 2014 · I have a new laptop and it did an update last week and I restarted it and it never went past the startup screen that has a picture and the time and date at the bottom left hand side of the screen. exe and save it to a usb, which it will then detect on boot if it decides to update the bios. The diagnostic test begins. After that the HDD indicator started blinking, and the other two indicators turned on. 2. If you leave there for a longer time the fan will spin like crazy. 2 card's electrical connectors with your fingers. To perform a hard reset, follow these steps. . Connect the USB Stick to any USB port of the laptop and boot the machine. Replace the drive (you'll need a new, 2. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Power on system, quickly start tapping F12 key continuously until you see Preparing One Time Boot Menu in top right corner of screen. I have attempted to resolve the issue to no avail. Dell laptop batteries are designed for each Dell laptop. Connect the power cable (for Dell desktops), AC adapter, and the battery (for Dell laptops). When it has turned off push the on button and right after that start tapping the F12 button. If that's not sufficient, from Start Dec 10, 2012 · Inspiron 15R SE 7520. After 10-15 seconds it turned off by itself. A5. One common issue with it is the "boot loop" where the Dell XPS 13 boots to the boot logo th THIS VIDEO HAS BEEN UPDATED HERE: https://youtu. After quick tests, select hard drive, and then Thorough Test Mode. I checked some support manual on Dell, this case may be called NO POST. 1. Power on system, quickly start tapping F12 key continuously until you see Preparing one time boot menu in the top right corner of the screen. Jan 15, 2014 · Please someone help me I literally have everything on this computer luckily I saved it all to my skydrive. Fix 3: Perform a hard reset. Try holding the off button for as long as it takes for it to turn off. Power off system. The Dell XPS 13 is a powerful machine, near Macbook-killer level. @SanketR All Dell laptops have hardware diagnostics built-in that can be accessed via the boot menu (F12) or by holding down a hotkey while you power the system on (FN by itself, or it's FN + another key, I can't remember). Add a Comment. Click the "Choose what the power buttons do" on the left menu list. If it is same situation, then power off the computer. Go to All settings / Power & sleep / click on the 'Additional power settings' link / click on 'Choose what the power buttons do' / click on 'Change settings that are currently unavailable' (if necessary) / then uncheck 'Turn on fast startup' under 'Shutdown settings'. (Optional - just for reassurance. Restart the machine, it should load fine to Windows. Posts / Dell Community / Laptops / Laptops General - Locked T Feb 12, 2014 · Dell Laptops all models Read-only Support Forum. Save and exit from BIOS and try to boot again. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off. Jul 14, 2016 · Typically the Dell logo will disappear once the BIOS setup is completed and then the boot process starts. The keyboard light is on, the fan is on. For the past few days my laptop has been unable to boot past the Dell logo screen with the loading circle. Follow the on-screen instructions to install Dell SupportAssist. Hold the FN (Function key) down while powering on the computer. I work so much that I wouldn't have time to go to library to use a computer. I have tried resetting by holding down the power button for 25 seconds but it will never finish resetting. I waited at least 10 minutes before pressing the power button to force the computer off. It is an hardware issue, contact Dell Tech Computer Will Not Boot to Microsoft Windows 8 or Windows 8. I was hoping someone here could help me resolve this. Immediately power on/off again. It said that the update didn't install properly and it was undoing the Except for the keyboard, and mouse. No Post (Power On Self-Test): Once the Power button is pressed, the computer goes through a series of internal checks. com The computer turns on, has video and proceeds past the Dell screen (Screen comes on and goes away) but Windows does not finish booting. Using the down arrow key move down to ‘SATA Mode’ and press ‘Enter’ button. the circular logo in the center of the screen. XPS 8930 connected to monitor via HDMI cable won't boot to the BIOS. A loosely connected power cable, or faulty power supply, ac adapter, power cable, power strip (surge protector) can cause power issues. Using the right arrow key move to ‘Advanced’ tab. A hard reset helps drain static electricity that may be causing the boot-related issue. It is getting quite hot also. Press and hold the power button for 10 seconds Perform a factory reset: At the sign in screen, do the following: Hold down the shift key on your keyboard while clicking the Power button on the screen. I avoided - REFUSED - the option offered to Reset. Feb 13, 2021 · February 13th, 2021 03:00. When you see the Dell logo power off the computer using the power button. Walk through the LINUX installation. Next, we'll run a hardware diagnostic. Apr 22, 2024 · The Dell stuck-on logo screen often happens due to misconfigured hardware, incorrect boot order, or tweaking other advanced options. Repeat this process a few times until you see the "Preparing Automatic Repair" screen. Repeat this 2 to 3 times. Still holding the FN key, start tapping the Windows key to bypass the issue. Running a preboot diagnostics helps identify potential hardware issues that may be causing the startup issue. If it still won't power up, remove the hard drive. Posts / Dell Community / Laptops / Laptops General - Locked T With the tablet off, press the Power Button. This question was asked in another thread but it was closed so couldn't reply there. Immediately press and hold down the Volume Down until the System Setup page (BIOS) appears (if the tablet boots to Windows, try again). e. -Change to default BIOS settings-Cleaned the dust from inside computer. Mar 8, 2019 · My Inspiron 15-7000 series with Windows 10 will not boot. A battery on a laptop is used to provide power for operating the laptop. Or, enter the Service Tag or Express Service Code of the Dell computer and click Search. More on that here: Sep 19, 2021 · Now Reboot to F12 > Change boot mode settings > UEFI boot mode with Secureboot off. Nov 12, 2023 · Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Feb 3, 2018 · The support assist said it had a BIOS update for my PC. Failure to boot past Dell logo can be caused by individual peripherals failing. If the operating system does not start for any reason, this is called a No Boot issue. I tried to install 8GB RAM instead of 4GB. Touch or click Exit, if the tablet does not automatically reboot. Once you remove the Hard Drive, press and hold the power button for 1 minute (do not connect anything yet). If it will, shut down, reconnect the battery and try again. 1; Dell Computer Does Not Boot to Windows 11 or Windows 10; If the computer is reporting a specific fault on-screen about the Hard Disk Drive, then you can Troubleshoot further on one of the links below: How to Resolve Hard Drive (HDD) or Solid-State Drive (SSD) Issues on your Dell Computer Jan 13, 2017 · Here is what you need to do. Then in the top right hand corner is a box showing all of your boot options, with arrows to the right of the window. (Darn!). Took the hard drive out and placed it in the original laptop . Nov 10, 2014 · Hello there people. Touch or click Load Defaults. Oct 21, 2018 · Make the USB, then boot into the USB. I have also as someone suggested disconnected the battery and removed the ram. Aug 29, 2020 · Step 1: Tap the Power icon at the bottom-right corner of the welcome screen. I discovered that if I unplug my keyboard, it boots up to the windows log in--but once I plug my keyboard back in, it still won't let me type my password. Jun 20, 2020 · XPS 13 9360, stuck on Dell logo on start up. Jan 10, 2021 · I have a Dell laptop 15 5584 recently out of warranty. Dec 21, 2020 · Please don't wait until Dell logo to start pressing F2 key (BIOS) or F12 key ( Diagnostic): 1. The computer stuck on the black screen with Dell logo. Sep 15, 2020 · 1. That will reboot your PC into the Advanced Recovery May 14, 2024 · Your Alienware computer can become nonresponsive because of one of the following reasons: No Power - The computer does not turn on. This should bring up the login screen. Restart your Dell computer and press the F2 key to enter the BIOS setup. Follow the appropriate prompts on the screen. Follow the prompts to Repair and go to Advanced Troubleshooting and run Startup Repair A. After doing this, connect everything again and turn on the system. Using the down arrow key move down to ‘SATA Mode’ and press Jun 26, 2022 · Having Same type Issue. Reboot to F12 again, this new bootable Flash drive should show under UEFI boot. Said unable to find the hard drive to boot. I started the update and now it will not boot past the dell logo. Move to "Boot" tab, Select "Boot list options" , change the option from "Legacy" to "UEFI". 2 OS (C:) boot drive is not detected. Continue to hold down the shift key until the Advanced Recovery Options menu appears. The hard drive activity light may flicker, stay on or be off. If the problem with the internal keyboard still shows up after installing LINUX, grab a new keyboard. If the above steps do not resolve this issue, reference the Dell Knowledge Base article, Dell Computer Does Not Boot to Windows 11 or Windows 10 for Jul 11, 2021 · The 17 R5 is not giving any diagnostic indicators that something is wrong, so the laptop should be in good working order, but the M. Feb 22, 2024 · No Boot Once the system has loaded the Dell splash screen and finishes the POST checks, the Dell splash screen disappears and the system operation hands over to the operating system. 5. I created windows bootable USB and it does the exact same thing when I try to boot into that stick. Turn it back on & power off again using the power button when you see the Dell logo. ago. 1; Dell Computer Does Not Boot to Windows 11 or Windows 10; If the computer is reporting a specific fault on-screen about the Hard Disk Drive, then you can Troubleshoot further on one of the links below: How to Resolve Hard Drive (HDD) or Solid-State Drive (SSD) Issues on your Dell Computer Feb 20, 2023 · Welcome to the Dell Community. It gets to the dell logo and then restarts the PC this happens over and over. Oct 10, 2018 · Please remove everything plugged into the computer, remove the battery, then press the power button, hold it for 15-30 seconds, replace the battery, then see if it will boot. Try to fix the problem quickly with two steps below: 1. Once in the USB, navigate to the Startup Repair option, and go through the procedures. Step 1. Dec 13, 2021 · If you don't initialize the HDD, and boot "normally", the PC is always going to boot from the HDD rather than from the SSD. Hold the power button for 30 sec. 4 Operator. Apr 25, 2012 · 1. Unplugging all USB devices allowed the PC to boot and then it was just a case of Dec 10, 2012 · Dell Laptops all models Read-only Support Forum. Here is what I have done so far: -Took out battery and power supply and pressed the power button for 30 second to release static. Disconnect the battery and unplug the adapter. Feb 1, 2019 · 7 Technologist. Try powering up on AC only -- if it will, but won't with the battery installed, the battery is bad and will need replacement. It gets stuck on the Dell logo screen, or, when it tries to start the Recovery tool on the Dell screen, it gets stuck there, too. Remove the battery and see if it that helps. BIOS settings manage it by resetting these too early and ensuring a correct boot sequence. Immediately at the Dell logo screen, starting tapping the key once a second until the BIOS screen pops up. -Reseated the BIOS battery and the HDD. Turn on or restart the computer. THen it would never restart. Nov 24, 2023 · Method 1: Enter Safe Mode From Windows Recovery. Thank you for that helpful post so far so good. Sep 25, 2015 · With my keyboard plugged in, it won't boot up past the splash screen, nor will it let me access the boot options via F12 or start in safe mode through F8. Disconnect the AC adapter. Click Download & Install SupportAssist to auto-detect your Dell computer. Press and hold the power button for 15 to 20 seconds to drain residual power. Mar 6, 2022 · February 26th, 2024 21:25. I can't put up with it any longer. I recently had this problem and it was the keyboard causing it. Aug 29, 2014 · Any external devices (except AC Adapter) connected to the computer. Power issues on laptops are compounded because a laptop Oct 9, 2020 · XPS 15 9500, won't proceed past the Dell logo on startup. Remove and reinstall the memory module (s). Running Windows 10, SSD 256G, 8 gb memory. Note: Soon as you power on computer, start tapping F12 or F2. Keep tapping it until it will open in a repair mode screen. the blue loading bar beneath the circular logo in the center. the "press f12 for boot menu" thing in the top right corner. I CANNOT get past the logo screen it just sits there. Aug 18, 2022 · 1. Connect the AC adapter or power cable and the battery (for Dell laptops). This did not help either. So I held down the power button to restart it. If this did not resolve the issue, go to the next step. Click Troubleshoot. Here is information from the Dell knowledge base you may find helpful: Computer will not boot to Windows 10. S. @DELL-Cares Dell Inspiron 7506 2n1 gets stuck on Dell logo screen when booting up. If the external display works but the laptop's screen remains blank, consider checking the laptop's graphics drivers. There is no loading dots, nothing. There's your answer - the hard drive is bad (the boot sequence is hanging at the black screen because it can't find the bootstrap on the hard drive to continue. The quick fix was to change the SATA controller mode, never did find out exactly what was wrong but Dell ended up replacing the mSATA drive and motherboard in an attempt to make the SSD cache acceleration work properly. If you have bitlocker enabled, you might need the key to unlock the laptop. Dec 13, 2015 · First remove your Hard Drive following the steps on this video. Or, click Browse all products and manually select your Dell computer from the catalog. Touch or click OK. Hold down the Esc & Ctrl keys. If you have the possibility to update bios, do it. If you have an LED or Beep code, you can either call in to your Technical Support who troubleshoots this further with you or you can go to Section 4. be/N7WO5EqZpBEUse this video to troubleshoot and repair why your Dell is in a Boot Loop situation, stuck dia Oct 8, 2019 · Oct 8, 2019 at 16:16. Refer to User's Manual of the Dell computer for more information about how to remove the battery. You can find it in "Settings" > "System" > "Power and sleep" > "Additional power settings". WHat happens is the blue bar fills up, but then the screen goes black. 0, I reset bios settings, removed CMOS for hours and let it sit without power, replaced the CMOS battery, tried swapping the memory to the other slot, tried reinstalling the old hard drive, and nothing will allow me Aug 13, 2016 · Power ON the machine, tap F2 key on the startup Dell logo, it takes you to the BIOS screen. The 3 month old laptop won't pass the Dell logo. 1; Dell Computer Does Not Boot to Windows 11 or Windows 10; If the computer is reporting a specific fault on-screen about the Hard Disk Drive, then you can Troubleshoot further on one of the links below: How to Resolve Hard Drive (HDD) or Solid-State Drive (SSD) Issues on your Dell Computer Jul 19, 2021 · If not, power PC off. After the 3rd on/off cycle the Recovery Environment should open on next boot. I tried to get to the Safe Mode screen, but couldn't get there. Download Now Try a hard reset: Disconnect the power cord, remove the battery (if possible), and press and hold the power button for 15-20 seconds. 5" SATA notebook drive -- hard drive, hybrid drive or solid state drive) that's 9. Try reseating the M. AdrianG001. Tapping F2 also works for the bios. Jan 5, 2010 · Laptop won't boot past BIOS screen I'm looking at an Inspiron B130 for a friend. Try this for 3-4 times &the system enter the advanced repair May 24, 2021 · If not, switch to UEFI and click "Apply". Sep 26, 2022 · Then it couldn't. The Caps Lock key is illuminated when pressed. See full list on technewstoday. Jan 19, 2015 · xpcman - Jan 20, 2015 at 01:36 PM. The boot menu will let you boot to a diff drive so you don't need to get to bios. Once your device is off, press the power button. It will not boot past the Dell logo, also it will not go into bios or safemode. Hi, I have read through a few posts and tried to run diagnostics but nothing works. Apr 13, 2013 · Turn on or restart the computer. Keep holding down the keys until the laptop boots and you see a BIOS recovery screen come up. My computer Won't Boot to Windows 10. Still not working, tried what you said. F2 nor F12 work. The white circles are not appearing now and it just hangs on the Dell logo screen refusing to load. On the boot menu screen, select the Diagnostics option and press Enter. Avoid touching the M. Press and hold the power button for 10 seconds. You need to select the hard drive in that window and then click the up arrow on the right of the window and move it to the top. DO NOT CHOOSE ANYTHING UNDER LEGACY BOOT, If the USB does't show under UEFI boot, Do not proceed. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell Apr 19, 2009 · KirkD. February 1st, 2019 07:00. Not yet - so I kept looking for help. Step 2: Hold the Shift key on your keyboard and tap Restart. It also will not access bios or boot to safe mode. Dell has the advantage that it allows you to download the . I have an inspirion 15 5000 that will not boot past the dell logo. When I finished the replacement, I turned on my laptop, but the screen stayed black, no Dell logo or anything, no signs of booting at all (all the indicators were off). This will be you into ePSA (Dell Enhanced Pre-Boot System Assessment) which is a diagnostic setting. No Boot - The computer turns on, completes the Power-On-Self-Test but does not access Windows. No POST - The computer turns on but is unable to complete the Power-On-Self-Test. If your problem isn't fixed, try reinstalling Windows or performing a reset on Windows 10 or Windows 11. Apr 3, 2024 · Resolution. I did not want to wipe out programs and their settings (especially key codes). • 2 yr. When it boots it goes through the BIOS screen and goes to the screen to start windows in safe mode/normal. Just start tapping F12 immediately when you turn on the computer without waiting for any screen. @Bram72 Try turning off Fast Startup. Sep 8, 2022 · As I thought this was a one-off issue, I thought rebooting the computer would solve the problem. Mar 14, 2014 · If you can get to a boot menu try to boot to a live linux on USB or optical. This occurs when the laptop is in sleep mode and normal start up. No Boot: Once the system has loaded the Dell splash Apr 26, 2020 · I'm not 100% sure, but after the latest BIOS update, my fully-charged Dell XPS 13 9350 gets stuck at the "POST" Dell logo boot screen (before the Dell logo screen that boots into Windows. I need help with my laptop! The laptop wont boot past the dell screen. 5 mm or slimmer) and reload the OS Aug 23, 2023 · Click the CC icon, and then select the preferred language. Dec 16, 2017 · 2. – JW0914. When I rebooted the computer the screen was stuck on "restarting". But still without this laptop I literally cant do half my homework I need to get done. With the tablet off, press the Power Button. Remove the battery. Unplug the system, remove the battery and hold the power button for 30 sec. It is running windows 10, has a 256 SSD drive and has 8gb ram. The diagnostic LED's and or Power button LED should illuminate to indicate the potential problem. 0. Press the FN key (Function key) while powering on the system. Aug 5, 2021 · I cannot get the computer to go past the Dell logo after the initial install. Jul 19, 2023 · Check to make sure your computer finishes the initial power-up called the power-on self-test, or POST. No Video - Screen does not display Sep 3, 2019 · There have been issues in the past with "fast startup". 3. September 15th, 2020 06:00. If yes, disconnected them and then try to power on the computer. If not, remove any optical drive, and last, the hard drive. Any suggestions would be appreciated. The Dell splash screen never appears. Feb 6, 2016 · February 6th, 2016 11:00. Continue to hold down the shift key while clicking Restart. Use this keyboard shortcut to restart the video drivers: Windows Key + Ctrl (Control) + Shift + B. After 3-5 seconds, interrupt the boot up process by pressing and holding down the power button. Most of the time, black screen issues will be resolved by easy troubleshooting Sep 25, 2023 · Fortect may be able to address the issue of a Dell laptop not booting past the Dell screen by repairing damaged system files and faulty settings. i bought the enclosure, pluged it into my desktop and copied the files I neededwell some of the files the "Documents and Settings" folder under my Username folder is restricted, (Access Denied), I plugged the hard drive back into my laptop and went to the windows recovery console DOS prompt, I was able to view the folder and Mar 25, 2024 · The Pre-boot System Assessment (PSA) is accessed by pressing the F12 key at the Dell logo screen, and selecting Diagnostics from the menu. A wide variety of problems can cause a black screen on your Dell laptop; however, you can take more than a few simple steps to fix this glitch. This will take up to several hours if you have a terabyte or larger spinning drive - but will likely reveal a dying drive. 2 OS (C:) card in its PCIe socket. Alice 5. It doesn't just instantly go black though. I have a Dell Inspiron 15 3567. Reboot your Dell XPS 13 2-in-1. -----I should note that several other people on twitter had already told me to try the same thing. System memory (RAM) that is installed improperly, a faulty motherboard or a faulty device attached to the computer can stop the computer from completing the power on self-test (POST). It does boot fine to Windows 11. I have updated the bios using a freedos usb to 4. A common symptom is also that there are not any boot device available, and Shut off the laptop. Plug in the AC adapter (battery disconnected) and see if the system will power up. Hold down the "D" key, push the power button, release the power button, wait 2-3 seconds and release the "D" key. I have tried resetting with no luck. Mar 26, 2017 · Power on the laptop. If you have the same issue, go into BIOS (accessed by pressing F2 while booting) and in the Boot or Boot Order (or similar) menu, change it so that your hard drive or SSD that is your Windows boot drive is the first one in the list. Jan 3, 2024 · Identify your Dell computer. When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. Feb 12, 2017 · Hi. If startup repair could not repair your computer, navigate to the command prompt option in the same USB, then run a System File Check. In case, the computer is stuck at Dell logo. Any suggestions? I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem. After completion it should try to automatically boot 2 or 3 times. If you have not already: Unplug the system, remove the base cover and disconnect the battery from the system board. If the Dell logo appears on the screen, then disappears your system passed the POST. ddyenlejtbivnivmupdj